Terms of Service

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By using Creatify, you represent that you meet this requirement and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at support@creatify.app if you suspect unauthorized access or use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.

Creatify is a creative workspace platform that provides tools including, but not limited to: pitch deck creation, moodboards, review rooms, contract templates, electronic signatures, invoicing, production timelines, project management, AI-powered content generation, and client sharing portals.

We may modify, update, or discontinue features of the Service at any time. We will make reasonable efforts to notify you of material changes, but the Service is provided on an "as available" basis and we do not guarantee uninterrupted access.

Ownership. You retain all ownership rights to content you create, upload, or store on the Service ("Your Content"). Creatify does not claim ownership of Your Content.

License to us. By using the Service, you grant Creatify a limited, non-exclusive, worldwide, royalty-free license to host, store, transmit, display, and process Your Content solely to operate and improve the Service. This license terminates when you delete Your Content or close your account, except for reasonable backup and archival copies.

Responsibility. You are solely responsible for Your Content, including ensuring you have all necessary rights and permissions. You agree not to upload content that infringes third-party intellectual property rights, violates applicable laws, or contains malware.

This is an important section. Please read it carefully.

Creatify provides contract template tools and electronic signature functionality as a convenience feature. By using these features, you acknowledge and agree to the following:

• Creatify is not a law firm. We do not provide legal advice, legal representation, or legal services of any kind. The contract templates provided are general-purpose starting points only and may not be suitable for your specific situation, jurisdiction, or legal requirements.
• No attorney-client relationship. Your use of contract templates or e-signature features does not create an attorney-client or advisory relationship between you and Creatify.
• You are responsible for your contracts. You are solely and entirely responsible for the content, accuracy, legality, and enforceability of any contracts you create, send, or sign through the Service. Creatify makes no warranties or representations that any contract created through the Service is legally binding, enforceable, or compliant with applicable laws in your jurisdiction.
• Consult a licensed attorney. We strongly recommend that you consult with a qualified, licensed attorney before entering into any contract, especially for agreements involving significant financial obligations, intellectual property rights, employment terms, or liability.
• Electronic signatures. Creatify facilitates electronic signatures that are generally recognized under the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN Act) and the Uniform Electronic Transactions Act (UETA). However, Creatify does not guarantee that electronic signatures executed through the Service will be recognized or enforceable in all jurisdictions or for all types of agreements. Certain categories of documents (including, but not limited to, wills, family law documents, court orders, and specific government filings) may require wet-ink signatures by law.
• Audit trail. We maintain an audit trail of signature events (timestamps, IP addresses, signer identity) for record-keeping purposes. You are responsible for retaining your own copies of all executed agreements.
• Disputes between parties. Creatify is a platform provider only. Any dispute arising from a contract executed through the Service is solely between the contracting parties. Creatify is not a party to, guarantor of, or mediator for any agreement between users or between users and third parties.

Creatify provides invoice generation tools for your convenience. These tools facilitate the creation and sending of invoices, but Creatify does not process payments between you and your clients. You are solely responsible for tax compliance, payment collection, and the accuracy of your invoices. Creatify is not responsible for any disputes, non-payment, or financial losses arising from invoices generated through the Service.

Creatify offers AI-powered features including deck generation, content writing assistance, and storyboard creation ("AI Features"). By using AI Features, you acknowledge:

• AI output is not guaranteed. AI-generated content may contain errors, inaccuracies, or unsuitable material. You are responsible for reviewing, editing, and verifying all AI-generated content before use.
• No reliance. AI Features are assistive tools only and should not be relied upon as a substitute for professional judgment, legal advice, financial advice, or any other form of expert guidance.
• Ownership of AI output. Subject to the rights of any underlying training data, you own the content you create using AI Features on the Service, to the extent permitted by applicable law. The legal landscape around AI-generated content ownership is evolving, and Creatify makes no representations about the intellectual property status of AI outputs.
• Usage limits. AI Features are subject to credit-based usage limits as defined by your subscription plan. Unused credits do not roll over between billing periods.
• Input data. Content you provide as input to AI Features may be processed by third-party AI providers. We do not use your inputs to train AI models. See our Privacy Policy for details on data handling.

Creatify offers free and paid subscription plans. By subscribing to a paid plan, you agree to pay the applicable fees as described on our Pricing page. All fees are in U.S. dollars unless otherwise stated.

• Recurring billing. Paid plans are billed on a recurring monthly or annual basis. You authorize us to charge your payment method at the beginning of each billing cycle.
• Price changes. We may change our pricing with at least 30 days' notice. Price changes take effect at the start of your next billing cycle after notice is given.
• Cancellation. You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. No prorated refunds are provided for the remaining portion of a billing cycle.
• Downgrades. If you downgrade your plan, your access to features and storage limits will adjust at the end of your current billing cycle. Projects exceeding your new plan's limits will become read-only.
• Failed payments. If payment fails, we may suspend access to paid features after a reasonable grace period. We will attempt to notify you before suspension.

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Upload, transmit, or store content that is unlawful, defamatory, harassing, threatening, obscene, or otherwise objectionable
• Distribute malware, viruses, or any harmful code
• Attempt to gain unauthorized access to the Service, other users' accounts, or our systems
• Use the Service to send unsolicited communications (spam)
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Use automated means (bots, scrapers) to access the Service without our written permission
• Misrepresent your identity or impersonate any person or entity
• Use the Service in any way that could damage, disable, or impair its functionality

We reserve the right to investigate and take appropriate action, including suspending or terminating your account, if we reasonably believe you have violated this section.

The Service, including its design, code, features, brand elements, documentation, and underlying technology, is owned by Creatify and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right to use Creatify's name, logo, trademarks, or other brand features without our prior written consent.

Templates, UI components, and other materials provided through the Service are licensed (not sold) to you for use within the Service only, unless otherwise specified.

The Service may integrate with or contain links to third-party services (e.g., payment processors, cloud storage providers, AI model providers). These third-party services are governed by their own terms and privacy policies. Creatify is not responsible for the availability, accuracy, or practices of any third-party services.

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

You may export your data at any time through the Service's export functionality. Upon account deletion, we will delete your data within 30 days, except as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the foregoing, Creatify does not warrant that: (a) the Service will be uninterrupted, error-free, or secure; (b) any defects will be corrected; (c) the Service or servers are free of viruses or harmful components; (d) the results obtained from the Service (including AI-generated content, contract templates, or invoice tools) will be accurate, reliable, or meet your requirements; or (e) any content stored on the Service will be preserved without loss.

To the maximum extent permitted by applicable law, in no event shall Creatify, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits, revenue, data, business opportunities, or goodwill, arising out of or related to your use of or inability to use the Service, regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of: (a) the amounts you paid to Creatify in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100.00).

This limitation of liability applies to all damages arising from contracts created, signed, or managed through the Service, invoices generated through the Service, AI-generated content, or any other feature of the Service.

You agree to indemnify, defend, and hold harmless Creatify and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) Your Content; (c) contracts you create, send, sign, or manage through the Service; (d) invoices you generate through the Service; (e) your violation of these Terms; or (f) your violation of any third-party rights.

Informal resolution first. Before filing any formal legal proceeding, you agree to attempt to resolve disputes by contacting us at legal@creatify.app. We will attempt to resolve the dispute informally within 30 days.

Arbitration. If the dispute is not resolved informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. Arbitration will take place in the State of Delaware (or remotely, at the arbitrator's discretion). The arbitrator's decision shall be final and binding.

Class action waiver. You agree that disputes will be resolved on an individual basis only. You waive the right to participate in any class action, class arbitration, or representative proceeding.

Exceptions. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

You may terminate your account at any time by contacting us or using the account deletion feature in Settings. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination: (a) your right to use the Service ceases immediately; (b) we may delete Your Content after a reasonable retention period (currently 30 days); and (c) provisions of these Terms that by their nature should survive termination will survive, including Sections 4, 5, 6, 13, 14, 15, 16, and 20.

We may revise these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and close your account.

Creatify supports data portability. You may export your decks (PDF, PPTX), contracts (PDF), invoices (PDF, CSV), project data (JSON), and other content at any time through the Service. We do not impose lock-in or restrict your ability to move your data elsewhere.

Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Creatify regarding the Service and supersede all prior agreements.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Force majeure. Creatify will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet/infrastructure failures.

If you have questions about these Terms, contact us at: